Home Team & workspaces Inviting a client to connect their own Instagram

Inviting a client to connect their own Instagram

Last updated on Oct 11, 2026

Often the agency runs the content, but the client owns the Instagram account. For that, invite the client with the Account owner role.

How it works

  1. Go to Settings → Members, invite the client's email and choose the Account owner role.
  2. The client registers using that email and lands directly on the Accounts page.
  3. They click Connect account and sign in with their own Meta credentials - no passwords shared with the agency.

What the client can (and can't) do

An Account owner can only connect and manage their own social accounts. They don't see posts, the calendar, team settings or billing - so you can safely invite clients without exposing your workflow.

Alternatively, the agency can connect the account in a joint session using the client's Meta login - both flows are supported.

Or send a one-time connect link (no account needed)

If the client shouldn't create a Flomixy account at all, use Accounts → Invite client to connect:

  1. Tick every network the client should connect - Instagram, Threads, Facebook and so on. One link covers all of them.
  2. Optionally add a label (for example the client's name) so you can tell links apart.
  3. Click Create link, then copy it and send it to the client. The link is shown only once.

The client opens the link, sees one Connect button per network and signs in with their own login for each - they can do them one at a time and the link stays open until all are done. Every connected account lands in your workspace.

In the Connect links table each network shows as connected or pending, so you can see what is still missing. Links expire after 7 days; if the client only connected some networks, create a new link for the rest.